Frequently Asked Questions
Hartsfield-Jackson Atlanta International Airport FAQs

Great Airport Parking Service

Have questions about Airport parking in Atlanta? Take a look at our FAQs to answer any questions you might have. Don’t see your question listed? Give us a call or shoot us an email and a Park’N Ticket staff member will answer your question about our Airport parking in Atlanta in a timely manner.

Q: Do you offer service to the International Terminal?
A: Yes, we have continuous service to the International Terminal. To better serve you, we recommend you make a FREE online reservation.

Q: What are your hours of operation? Do you close on any holidays?
A: We never close. We are open 24/7.

Q: How far are you from the airport?
A: Park’N Ticket is The Fastest Way To The Runway. We are located just 1.2 miles and a 3 minute ride to the Domestic terminal and 4.8 miles and 12 minutes from the International Terminal.

Q: What are the hours of the airport shuttles and how often do they run?
A: Park’N Ticket shuttles run continuously 24 hours a day.

Q: When do I pay?
A: Pay upon returning from your trip, as you leave the lot and receive your free beverage.

Q: What are the accepted methods of payment?
A: Park’N Ticket accepts all major credit cards, check cards, and cash. We DO NOT accept any checks.

Q: How do you calculate parking charges?
A: Rates run on a 24 hour clock from the time you pull your ticket to enter the parking lot. After 24 hours, you are charged an hourly rate up until the forth hour. Beyond the first 4 hours, you are charged for a full day.

Q: Is there a minimum number of days that I have to park?
A: No minimum stay is required.

Q: How will you know to pick me up at the airport?
A: Domestic travelers are picked up at ground transportation orange zone space 43. International travelers should call us when you clear customs and we will send a shuttle right away. International travelers will be picked up at A2, Arrivals 2.

Q: What kind of security do you have for my car?
A: Park’N Ticket has someone on property 24/7. Our well lit lot is fenced in and gated with security cameras.

Q: What if my vehicle is over sized?
A: Please call to see if we have space to accommodate your over size vehicle and rates.

Q: Will you help me with my luggage?
A: Yes, our drivers are happy to help you with luggage.

Q: Can I have my vehicle washed while I am away?
A: OCD Car Detailing offers you the convenience of having your car detailed while you are away. Either make your reservation on line or ask your shuttle driver for a car wash form when you arrive. Make sure you give your keys and form to driver.

Q: How do I become a Frequent Parker Club member?
A: You can pick up a rewards card from cashier when you leave the parking lot and register it online OR request a card be sent to you before you travel by filling out this form.

Q: How do I earn free parking in the Frequent Parker Club?
A: Your earn 1 point for every dollar spent it takes 66 points for 1 day free in the uncovered area or 90 points for 1 day free in the covered parking area.

Q: How do I redeem my points for free parking?
A: Once you have registered your rewards card online you can redeem your points at any time. Just give the card to cashier at check out and let them know you want to use points for that trip.

Q: How do I change my Password?
A: You may log into your account at any time to change your password. If you forget your password hit the forgot password button and it will prompt you to place to reset your password.

Q: How do I order a replacement card if mine is lost or stolen?
A: If your card is lost or stolen we can transfer all your info over to a new card for you. (link with

Q: Will my credits expire?
A: Your points NEVER expire. Park’N Ticket reserves the right to change term and condition concerning points at any time.

Q. Do I pay you at check out for my dry cleaning service?
A. No, al payments for dry cleaning are handling directly through Ideal Dry Cleaners.